Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
The most honest shop I've ever dealt with! Keith is the best!
Broke down on the way back to Montana. It's ridiculous how accommodating and hospitable the staff is here. Had to stay in town over night and they even helped with finding a hotel. Definitely the best customer service I've ever experienced anywhere in America
Great, friendly, and down to earth people! They're also fast, and have never let me down. I will definitely keep going back!
This shop sets the bar in my opinion. They are knowledgeable, professional and the service manager will go the extra mile every time to get you the best deal possible. Highly recommended!
A friend referred me to Master Tech Mechanic and I am very glad they did. Excellent communication, went above my expectations, very competent mechanic, and reasonable prices. I will be back.
Car overheated and broke down. They took us right in and got us back on the road fast! Very reasonable pricing and friendly staff.